At Wrist Time, we prioritize getting your new watch to you safely and efficiently. Our process is designed for clarity and security from the moment you place your order.
1. Geographic Coverage
Currently, Wrist Time provides shipping exclusively within India. We regret that we are unable to process and ship international orders at this time.
2. Processing and Delivery Timelines
We operate a two-stage process to prepare and deliver your watch:
| Phase | Timeframe | Detail |
| Order Processing | 1–2 Business Days | Time needed for order verification, final quality inspection, and secure packaging preparation. |
| Standard Delivery | 5–7 Business Days | Estimated transit time after dispatch. |
| Total Estimated Time | 6–9 Business Days | Total period from order placement to final delivery (excluding holidays). |
3. Tracking Your Shipment
- Confirmation: Once your order is processed and dispatched, you will receive a Shipping Confirmation Email containing the carrier information and your official tracking number.
- Monitoring: Use the provided tracking link or log into your Wrist Time account for real-time updates on your shipment’s journey.
4. Secure Delivery Protocol
We partner with reliable and trusted logistics carriers to ensure your watch arrives safely.
- Receipt Confirmation: To ensure the security of your valuable item, we require that an authorized person be available at the provided address to receive and sign for the package upon delivery.
- Address Accuracy: Please verify your shipping address thoroughly during checkout. We are not responsible for delivery delays or losses incurred due to incorrect or incomplete addresses provided by the customer.
5. Returns and Exchanges
For details regarding returns or exchanges for damaged or defective items (which must be initiated within 7 days of delivery), please refer to our detailed Refund and Returns Policy.